About Webspark releases
ASU issues new releases of Webspark about once each calendar quarter, or more often when needed. The new releases include Drupal core and module updates, bug fixes, and additional functionality.
Administrators of ASURA's websites should be on the ASU web community email distribution list. The form to request being added is on the ASU Enterprise Brand and Marketing Guide Web community page.
Administrators should also be subscribed to the ASU Web Community channel of Slack at ASU. This may require requesting a guest account, since retirees do not automatically have access to ASU Slack. Most typically, new Webspark releases are discussed at the monthly ASU Web community meeting and are officially announced on the Slack channel. Even if updates appear to be ready to install on Pantheon, they should not be installed until the official notice appears on the Slack channel.
Getting help with Webspark
If there are problems that you cannot resolve while updating a site, you will need to get help from ASU Enterprise Technology (ET).
To report a problem and to get help, use the Web Service Center (with ET). There is a Webspark 2 (Drupal 9) choice that is what you would normally use.