Two common issues
I don't know what email I gave you when I enrolled
Look the person up in the Member Directory and give them the information.
I want to change the email you are using for me
If the person can log in with their old email account, they can update their membership profile themselves. They can also email the change to ASURA at [email protected].
If they want you to make the change for them, take the member's name and email address and tell them that the change will be in place in a day or two. Send the updated information to the Business Manager.