Process declined membership

It may happen that someone asks to be struck from the ASURA membership list. This describes how to process that request.

Handle request to remove membership

Make the following changes in the member record:

  • If Membership Status is "Active", change it to Pending - New
  • Change Renewal Due to 1 Jul 2099.
  • In the Email Settings area, uncheck Event Announcements and Email Blasts.
  • Add a comment documenting the person's request to decline membership, with the date.
  • Archive the record.

If an email address is available for the requestor:

Send an e-mail with content like:

  • "We are sorry that you do not wish to continue your membership in the ASU Retirees Association at this time. In accordance with your request, we have struck you from our membership rolls."
  • If the declined membership was Introductory, add:



    "Your offer for a free introductory membership will remain available to you if you should have an interest in joining us in the future."

Sign saying "No Thanks"

 

 


Updated 26 Nov 2021 by Connie McNeill